- The screens, included in FGV’s ‘Plan to Improve Passenger Information on the Tram’, will be in operation in September.
- This proceeding provides a solution to a long-standing demand, as until now the tram did not have real-time information screens.
The Minister of Territorial Policy, Public Works and Mobility, Arcadi España, has announced that Ferrocarrils de la Generalitat Valenciana (FGV) is going to invest one million euros in the installation of screens as part of the new passenger information system on the tramway lines of Metrovalencia.
This new equipment has LED tele-indicators and TFT’s (similar to television screens), which will inform of the running times, as well as other issues relating to the service, such as incidents, warnings or recommendations.
The Minister, who was accompanied by the managing director of FGV, Anaïs Menguzzato, on his visit to the installation work at the Grau-Canyamelar stop, explained that “the public company has planned to complete the installation of these information aids over the next few weeks to put them into service, after completing a period of testing”.
Arcadi España pointed out that this proceeding “represents a great improvement in direct communication with users, as for the first time service information will be updated in real time at stops with a large number of passengers per day, such as those near the university campuses, Empalme or Pont de Fusta”.
This proceeding includes the installation of information screens at all tram stops, approximately two for each stop, which represents about 80 tele-indicators, which are also accessible. Specifically, these tele-indicators have a ‘Cyberpass’ system for the blind, which, on demand, enables information displayed on the screen to be heard in order to facilitate access to this information to a greater number of people.
In addition, as the Minister for Territorial Policy has mentioned, this same proceeding “includes installing larger screens with more technical possibilities, at transfer stops and busier stops”. These stops will be: Empalme, Benimaclet, Vicente Andrés Estellés, Pont de Fusta, Tarongers, La Cadena, Vicente Zaragozà, La Carrasca and Sagunt. In the case of Marítim Serrería station, the current tele-indicators will also be replaced by TFT screens.
“The aim is to undertake an overall improvement that will enable us to provide more agile and detailed information on what is happening in the Metrovalencia network, so that users can react to possible unforeseen events, we can provide a better service and, ultimately, be more competitive”, added Arcadi España.
FGV awarded this proceeding to the company Electronic Trafic SA with an amount 1,003,888.27 euros, VAT included. The devices are being installed at stops on Lines 4, 6 and 8 that correspond to the Metrovalencia tram service, as well as at the Command Post, located in València Sud.
The information system that is planned to be installed collects data from the SAE (Operation Support System), which is used in the Metrovalencia tram network, so it will make it possible to notify of the timetables and destinations of the next trams on the station platforms.
At present, Metrovalencia tram lines do not have a passenger information system with tele-indicators or monitors. However, it is installed in all underground stations and in some surface stations of the Metrovalencia network.