FGV has installed hand sanitising gel dispensers in the main Metrovalencia and TRAM d’Alacant stations in order to encourage preventive actions against the spread of the coronavirus.
This measure is added to the distribution of masks planned by the Security Forces and is carried out in the lobbies of the main transit points of the Ferrocarrils de la Generalitat Valenciana (FGV) network in Valencia and Alicante.
The decision taken by the Regional Ministry of Territorial Policy, Public Works and Mobility is an addition to FGV’s collaboration with the initiative planned by the Spanish Government to facilitate the distribution of masks among users of public transport services.
Recommendations to users
Since the implementation of the state of alarm, FGV has recommended its users to avoid using public transport, doing so only if strictly necessary. It is also recommended not to use public transport if you belong to a risk group, such as the elderly, chronically ill, etc. and not to travel if you have been diagnosed with coronavirus or if you have symptoms compatible with the disease.
Another recommendation is that when you are on the platform waiting for the train or tram to arrive, you should sit on the benches that are completely empty to maintain maximum separation from other people.
Inside trains and trams, passengers must be spread out in empty spaces over the entire length of the vehicle, maintaining a safe distance from other users and allowing train drivers free access to the cabs.
It is also recommended to avoid sitting opposite another passenger as much as possible, not to occupy the central aisle to allow free movement inside to get on or off the train or tram, and to wash hands and exposed areas after using the transport service, even though FGV vehicles and facilities are disinfected regularly.
Planned transport service
Since Monday 6th April, the Valencian Government has implemented a new service calendar for the Metrovalencia and TRAM d’Alacant operations, with the aim of adapting circulation to the demand for these means of transport and to the situation caused by the implementation of the state of alarm, decreed due to the coronavirus health crisis.
This new restructuring of services is added to the one that has been in place since 18th March and has been carried out with the aim of continuing to ensure that users can make their journeys at peak times without crowding, always following the instructions that derive from the implementation of the state of alarm.
Ferrocarrils de la Generalitat Valenciana (FGV) is applying this modification in accordance with Order TMA / 273/2020 of 23 March, issuing instructions on the reduction of passenger transport services, and in compliance with the Resolution of the Regional Ministry of Territorial Policy, Public Works and Mobility of 3 April 2020.
Metrovalencia’s metro lines operate from Monday to Saturday, with train and tram frequencies established for Saturdays but only until approximately 4 p.m. From that time onwards, circulation is reduced by 50% until the end of the service, keeping the morning service frequencies at the ends of the lines.
This halving of the service applies throughout the day on Sundays and public holidays scheduled by FGV on 10 and 13 April.
On the tramline, Lines 4 (Mas del Rosari-Doctor Lluch) and 6 (Tossal del Rei-Marítim Serrería) work in the same way but until 3 p.m., also from Monday to Saturday. On Sundays and public holidays, this 50% reduction in circulation is also applied throughout the day. The service on Line 8 (Marítim Serrería-Marina Reial Joan Carles I) has also been temporarily closed since 9 April.
In addition, the night service scheduled for Fridays, Saturdays and the eve of public holidays, which facilitates travel by metro and tram until approximately 3 a.m., remains suspended.
In the TRAM d’Alacant network, Line 5 (Porta del Mar-Plaça La Corunya) remains temporarily out of service and Line 3 (Luceros-El Campello) is also in this situation, so that Line 1 (Luceros-Benidorm) will stop at all stations and stops along its route, running every 30 minutes.
Line 4 (Luceros-Plaça de La Corunya) still runs on the same schedule, with trams running every 30 minutes. On Line 2 (Luceros-Sant Vicent del Raspeig) the trams will run every 15 minutes from the start of the service until 3 p.m., and then every 30 minutes from Monday to Saturday, while on Sundays and the public holidays 10 and 13 April they will run every 30 minutes throughout the day. Line 9 (Benidorm-Dénia) maintains its usual service both of trains and the alternative bus service.